FREQUENTLY ASKED QUESTIONS
How do I purchase a Heartbreak Studio class package or membership?
Heartbreak Studio offers a special rate for your first-ever class, as well as one-class, five-class, 10-class, and 20-class packages. Monthly memberships are also available starting at $65 for four classes per month, up to $240 for Unlimited classes per month. To sign up for a class at Heartbreak Studio, click here.
What does a Monthly Membership include?
Monthly members experience a number of classes each month, corresponding to the monthly membership option they purchase, with the additional benefit of full access to the treadmills, lockers, and other amenities during open hours. Open hours and classes will always be posted online and can be seen by clicking here. Open hours are subject to change based on varying weekly class schedules and may be cancelled from time-to-time for Studio maintenance and special events.
Where is Heartbreak Studio?
Our Cambridge location at 294 Massachusetts Avenue features Heartbreak Studio. We also have three retail locations (South End, Newton, Cambridge), each of which offer premium running gear and free gait-analysis. No appointment is necessary for a gait-analysis.
Which Heartbreak Studio class should I choose?
All classes at Heartbreak Studio are designed with one thing in mind – making you a stronger, healthier, and faster runner at any distance. Each class is tailored to suit runners of all levels – from beginners to experienced. Each runner goes at their own pace and feeds off the energy of the group! A full breakdown of each class can be found by clicking here.
Why isn’t the coach running?
Did you ever see Michael Jordan pass the ball to Phil Jackson? Did Bill Bowerman ever hand off the baton to Steve Prefontaine? No. Heartbreak Coaches coach. Coaching isn’t about us. Coaching is about bringing out the best in our athletes. For Heartbreak Coaches, our focus, our goal, and our mission is helping athletes of all speeds get better every day. The coach isn’t the star here; the runner discovering untapped potential is the star of Heartbreak Studio!
What is your cancellation policy?
Any reserved class must be cancelled at least 12 hours before the start of the class.
What is your late arrival policy?
If a runner is not physically present at Heartbreak Studio five minutes prior to the scheduled start time, we reserve the right to release any unclaimed treadmills to the wait list. Any runner arriving 10 minutes or later after class start time may not be permitted entry to the Studio.
Do Heartbreak Studio class credits expire?
Heartbreak Studio class credits are valid for one full year from the date of purchase. Certain promotional class credits may expire sooner, and monthly membership classes expire at the end of each monthly billing cycle.
Do you have showers or other amenities?
We have two showers which include elegant skoah soaps and lotions, hair dryers, mints, and shower towels all provided at no extra cost. We have several changing rooms, lockers (with locks) and a water fountain.
Do you provide one-on-one training or personal coaching?
For fully custom training plans, we recommend the good people at McKirdy Trained.
Does Heartbreak Studio offer any corporate, group, or team classes?
Heartbreak Studio is ideal for corporate, group/team, and charity classes. To book an event at Heartbreak Studio, please email firstname.lastname@example.org.
Does Heartbreak Hill Running Company offer race training?
Race training is built into the fabric of Heartbreak Studio. Each class has been crafted to prepare runners for their best performances on race day. For race specific plans for 5K, 10K, half marathon, and marathon training check out our team, the Heartbreakers.